A COOP aims to preserve essential functions during emergencies. Which is NOT a typical feature?

• A. Continuity of essential services
• B. Data backups
• C. Expanding nonessential services
• D. Cross-training of personnel

Answer: (C)

A COOP is built to keep essential functions operating during emergencies. To achieve that, it focuses on continuity of essential services so critical missions aren’t interrupted, safeguards data through backups so information can be restored quickly, and uses cross-training so multiple staff can cover key roles if some personnel are unavailable. Expanding nonessential services, on the other hand, would divert limited resources and add unnecessary complexity when time and supplies are constrained, which undermines the ability to protect and sustain core operations. So expanding nonessential services is not a typical feature of a COOP.